Effective and Efficient On-line Communication

Dieter Fensel, Birgit Leiter, Stefan Thaler, Andreas Thalhammer and Ioan Toma
Published in: 
Proceedings of the 11th International Workshop on Web Semantics and Information Processing (WebS 2012), co-located with DEXA 2012 - 23rd International Conference on Database and Expert Systems Applications, Vienna, Austria
Publication Date: 
September, 2012

Abstract: As Web, Web2.0 and semantic channels are constantly growing we are facing new challenge in on-line communication. This paper present a new methodology based on distinguishing and explicitly interweaving content and communication as a central means for achieving content reusability, and thereby scalability over various heterogeneous channels. Our approach enables smaller organizations to perform effective and efficient on-line communication and thus to increase their profitability.